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TRATexas Roadside Assistance
How It Works

From stranded to sorted

Requesting roadside help takes under two minutes. Here's exactly what happens from the moment you submit a request.

  1. Step 1

    Share your location

    Allow GPS access from your phone or drop a pin on the map. If you'd rather type it in, you can enter your address or nearest cross streets manually.

  2. Step 2

    Tell us what's wrong

    Pick the service you need — jump start, flat tire, fuel delivery, towing, and more — then add your vehicle details and any photos that help.

  3. Step 3

    Dispatch reviews and matches you

    A local DFW dispatcher reviews your request and assigns the nearest available driver. You'll get a confirmation the moment it's accepted.

  4. Step 4

    Track your driver live

    Once your driver starts the trip, a secure tracking link is sent by text and email. Watch their location, ETA, and status update automatically — no login required.

  5. Step 5

    Get back on the road

    Your driver completes the service on site (or tows your vehicle to your chosen destination), and your request is marked complete.

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