The problem
Some breakdowns can't be fixed roadside — a dead transmission, a collision, or a vehicle that won't safely restart. When that happens, your car needs to move, not get patched on the shoulder.
While you wait
- Move as far from traffic as safely possible and turn on hazard lights.
- Stay inside the vehicle with your seatbelt on if you're on a highway shoulder.
- Have your destination (home, shop, dealership) ready to share with dispatch.
Towing FAQs
Yes — tell us the destination during the request and we'll confirm distance and details before dispatching.
Select your vehicle type in the request form and add notes; dispatch will confirm equipment fit before accepting.