The problem
Whether you've slid off the shoulder, into a ditch, or onto soft ground, winching and recovery equipment gets your vehicle safely back on solid pavement.
While you wait
- Stay inside the vehicle if it's in an unsafe position near traffic.
- Do not attempt recovery yourself if the vehicle is on an incline or near water.
- Describe the terrain and vehicle position as accurately as possible in the request notes.
Winching & Recovery FAQs
Describe the terrain in your request notes — dispatch will confirm the right equipment before accepting.